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Ethan Mollick· X:Ethan Mollick (@emollick)·· 3 小时前AI 评分18

AI 智能体将冲击客服部门

AI 导读

随着 Muse、Dot 等 AI 智能体能够无限次发起旧退款申请、谈判交易等请求,客服部门将面临一场由数百万消费者授权的、完全合法的分布式拒绝服务攻击。

正文

We will soon see what will be, in effect, a perfectly legal distributed denial of service attack on customer service departments authorized by millions of consumers when it becomes widely known that Muse/Dot/etc can make unlimited requests for old refunds, negotiate deals, etc.

来源:Ethan Mollick · x.com